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The e-commerce industry was a godsend in the wake of the global COVID-19 pandemic. As countries enforced multiple lockdowns, the logistics systems established by e-commerce enabled retailers to sell, and consumers to avail of essential supplies and other products.
In 2020, more than two billion people purchased goods or services online and online retail sales crossed USD 4.2 trillion worldwide. The business has dynamic changed irreversibly for retailers and consumers. Consumers are more fluent in online shopping, exploring choices, looking beyond their locality and even across country borders. Established retailers and new startups have embraced digitalization, and are racing to create an online footprint.
The enabler for the e-commerce industry is the availability of a robust and resilient logistics system. With end-to-end, integrated logistics services available, businesses are able to concentrate on consumers, products and marketing.
To succeed in the current global and digital environment, businesses look for an integrated logistics service that can serve as the backbone of their business. Integrated logistics systems support business operations, right from supply chain and procurement to customer fulfillment and returns. It involves the process of anticipating customer needs and demands, acquiring, storing and dispatching raw material and coordinating deliveries.
Integrated logistics is a service-oriented process, it aims to build better and stronger channels of communication within the various links of the organization. This helps companies optimize their resources and realize savings or competitive advantages.
Benefits of using an integrated logistics system
An integrated logistics system enables stronger collaboration that helps businesses to have better operational control, reduce costs, streamline processes and speed up customer response time. By aligning and integrating the functions, each department has visibility into the whole process, and the aspects they need to fulfill their goals.
One of the advantages of digitalization is the use of data. With an integrated logistics system, these processes are driven via technology that provides access to data. Data is an important asset for a business, it provides valuable insights on customer trends, gaps or roadblocks in demand and supply or market trends.
Every organization aims to reduce their operational costs at the same time maintain customer satisfaction and quality of products. Companies look to operational efficiencies to provide these efficiencies that can translate into savings. The supply chain function is called upon to deliver savings and an integrated logistics systems is the tool to do this. An integrated logistics supplier takes responsibility for the entire supply chain system, and their infrastructural efficiencies in transportation, sourcing, availability of warehouses etc. help companies reduce investment and maintenance costs, and spot efficiencies to create more savings.
A well-integrated logistics system can create room for more profitable margins, by sourcing better quality or cost-effective material, or finding efficient ways to store or transport materials and products. These operational efficiencies can help drive increased profitability.
Waste reduction is a major concern for companies and an integrated logistics system enables accurate prediction of the needs of customers, scheduling purchase of raw materials and ensure on time product delivery. With an integrated logistics systems in place, it helps businesses to balance inventory and match customer expectations.
Integrated logistics systems offer increased flexibility for businesses. The COVID-19 pandemic has demonstrated the need for businesses to be agile, and scale up or down as needed to survive. Working with expert integrated logistics suppliers offer this ease and flexibility.
Why Choose Gati-KWE?
Since its inception in 1989, Gati-KWE has been synonymous with end to end logistics for companies and individuals alike. Over the years, Gati-KWE has established an extensive warehousing and logistics network that serves over 9000 customers, including the top 10 names in the healthcare, engineering, automotive and consumer durable industry.
Gati-KWE’s depth of experience and wide range of services help customers reap all the benefits of an end-to-end logistics partner. As a centralized, one-stop provider, Gati-KWE offers warehouse management, international freight forwarding, express distribution services, supply chain solutions, cold chain transportation solutions, custom clearance and e-commerce solutions.
Technology-enabled services are delivered through the GEMS (Gati-KWE Enterprise Management Services) platform, which integrates all aspects of the supply chain, and provides transparency, visibility and easier communication. Applying analytics to logistics services helps refine each phase in the logistic process, from transportation to handling, be it procurement and distribution or global and production.
As an end-to-end logistics services partner, Gati-KWE is able to cater to the diverse demands of customers in every sector, serving as the backbone of their operations.
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